Gobaji FAQ — All your questions answered here

No. Under gobaji's policy, each person is allowed only one account. Attempting to create multiple accounts using the same mobile number or email may result in all associated accounts being suspended. If you're having trouble with your account, please contact support.

After logging in to gobaji, go to your Profile Settings and select "Change Password". Enter your current password and your new one to confirm. If you've forgotten your password, use the "Forgot Password?" link on the login page.

Yes, you can close your gobaji account if you wish. Simply send an email to support@gobaji.app. Before closing, make sure you've withdrawn any remaining balance. As part of its responsible gaming policy, gobaji also offers a self-exclusion option.

gobaji offers an attractive welcome bonus for new members, applied to your first deposit after registration. Visit the gobaji bonus page for current offers and terms. Once you meet the wagering requirements, you can withdraw your bonus winnings.

Every gobaji bonus comes with specific wagering (rollover) requirements. You'll generally need to wager a set multiple of the bonus amount — for example, a 20x requirement on a BDT 100 bonus means you need to place BDT 2,000 in bets before withdrawing. Check the details of each offer for the exact terms.

gobaji offers weekly and monthly reload bonuses for regular members. During special events — like the IPL or World Cup — daily promotions are also available. Log in and check the Promotions section to see the latest offers.

If you have a gobaji voucher code, enter it in the designated field in the Deposit or Promotions section. If the code is valid, your bonus will be applied automatically. Visit our voucher page for more details on how vouchers work.

gobaji supports deposits via Mobile Pay, Nagad, Rocket, DBBL Nexus Pay, and all other popular mobile banking methods in Bangladesh. Credit/debit cards and bank transfers are also accepted. All transactions are secure and encrypted.

The minimum deposit on gobaji varies by payment method. For mobile banking, it generally starts from BDT 200–500. Check the Deposit section for the most up-to-date limits.

gobaji withdrawal requests are typically processed within 15 minutes to a few hours. Withdrawals via mobile banking (Mobile Pay, Nagad) are the fastest. If your KYC verification isn't complete, your first withdrawal may take a bit longer.

Deposits usually reflect within a few minutes. If yours hasn't, email support@gobaji.app with your transaction ID. Attaching a screenshot of the transaction will help speed up the resolution. The gobaji support team is available 24/7.

gobaji offers betting on cricket, football, kabaddi, tennis, badminton, basketball, and more. Both live betting and pre-match betting are available. Special odds are offered for major tournaments including the IPL, BPL, and FIFA World Cup.

Once a bet is confirmed on gobaji, it generally cannot be cancelled. However, if the Cash Out feature is available, you may be able to partially or fully cash out during a match. Check the Terms & Conditions page for full details.

Log in to gobaji and go to the Games section. Under Live Casino, you'll find roulette, baccarat, blackjack, Dragon Tiger, and more. You can join any table as long as you have a balance. A stable internet connection will give you the best live gaming experience.

Yes. gobaji uses 256-bit SSL encryption to protect your personal data. Your mobile number and banking details are never shared with third parties. Read our Privacy Policy for full details.

If you suspect unauthorized access to your gobaji account, change your password immediately and send an urgent message to support@gobaji.app. The gobaji support team will temporarily lock the account and launch an investigation.

gobaji supports OTP-based verification, which works just like 2FA. You may be asked to verify via OTP when logging in or completing large transactions. This keeps your gobaji account extra secure.

The official gobaji app can be downloaded from our download page. Both Android and iOS versions are available. Do not download the gobaji app from third-party sources — it's a security risk.

To install the gobaji app on Android, you may need to enable "Install from unknown sources" in your phone's settings. Also make sure you have enough storage space. If you run into any issues, check the help guide on the download page or contact support.

No. The same account works across both the gobaji website and app. Once registered, you can log in from any device using the same credentials. Your balance and betting history stay in sync everywhere.

gobaji's KYC (Know Your Customer) verification helps prevent fraud and money laundering. It may be required for your first withdrawal or large transactions — and it's also an important layer of protection for your own account.

For KYC, gobaji typically requires a photo of your National ID (NID), passport, or birth registration certificate. In some cases, a selfie and mobile banking statement may also be requested. All documents must be clear and legible.

gobaji KYC verification is typically completed within 24 to 48 hours. If your documents are clear and accurate, it may be processed even faster. Once verified, you'll receive a confirmation via email or SMS.